1. Website and service use
These terms apply to enquiries, quotations, bookings, memberships and travel-related services requested from G Holidays through this website or our customer-service channels.
2. Enquiries and booking confirmation
An enquiry, itinerary, quotation or payment request is not a confirmed booking until G Holidays provides written confirmation. Availability and prices can change until the relevant airline, hotel or other supplier confirms the service and any required payment is received.
3. Itineraries and customisation
4. Pricing and payment
Travel pricing may vary by dates, availability, exchange rates, airline or hotel inventory, taxes and supplier rules. The final amount payable will be shown in the written quotation, invoice or approved payment request before payment. Any applicable service charges, taxes or supplier fees will be communicated as part of the final booking price.
5. Traveller responsibilities
- Provide correct traveller names and details exactly as required for the relevant travel document.
- Check passports, visas, permits, health requirements and destination-entry rules applicable to the journey.
- Review booking confirmations, dates, sectors, room categories and inclusions immediately after receipt.
- Inform G Holidays promptly if any detail appears incorrect.
6. Third-party suppliers
Airlines, hotels, cruise lines, transport operators, insurers, visa service providers and destination partners may impose their own terms, cancellation rules, check-in requirements and restrictions. Those supplier conditions apply to the relevant service.
7. Changes, cancellations and refunds
Changes and cancellations are subject to the applicable supplier rules and the G Holidays Returns, Refunds & Cancellation Policy. Some fares, hotel rates, promotional packages, visas, insurance, activities or membership benefits may be non-refundable or subject to charges.
8. Events beyond reasonable control
Schedules, services or itineraries may be affected by weather, natural events, strikes, government action, supplier disruption, transport delays, public-health measures or other circumstances beyond reasonable control. We will assist with available alternatives, subject to supplier terms and additional costs where applicable.
9. Accuracy of website content
We aim to keep website information accurate and current. Destination descriptions, photographs and sample itineraries are illustrative and may not represent the exact property, room, vehicle or service ultimately booked unless specifically confirmed in writing.
10. Governing law and disputes
These terms are governed by the laws of India. Subject to applicable consumer rights, disputes relating to G Holidays services will be handled through appropriate courts or forums having jurisdiction in Bengaluru, Karnataka.
11. Contact
For booking or service concerns, contact info@gholidays.in or +91 99029 75557 with your booking or enquiry reference.